ExtSpot
Nome do Atendente para WhatsApp Web — Zapme icon

Nome do Atendente para WhatsApp Web Chrome Extension Analysis

Automation & Workflow Efficiency

Store listing title: Nome do Atendente para WhatsApp Web — Zapme

Chrome extension ID: cngmacolcddhahlonnphddjfmddjcfod

Zapme is a Chrome extension that enhances WhatsApp Web by adding features like personalized agent signatures, quick replies, conversation labels, AI-based text improvement, and automated response flows. It is specifically aimed at teams and professionals managing high-volume customer interactions within a browser environment.

Developer:LuanCastoldi
Version:0.9.44
Size:406KiB
Last updated:
View developer profile
External:Chrome Web StoreOfficial website

Overview

Installs

30K+

Rating

★ 4.9

447 reviews

Languages

3 locales

Includes English, español, português (Brasil)

Market analysis

Review-backed positioning, friction, and market signals for this Chrome extension.

Backed by review samples

Macro category

Automation & Workflow Efficiency

Pricing friction

Low review signal

Complaint intensity

Moderate review signal

Listing & review signals
Observed signals from store listing text and review samples.

Listing positioning

Zapme positions itself as an all-in-one productivity suite for WhatsApp Web designed to streamline team communication. It emphasizes features for internal coordination, such as identifying agents and managing conversation transfers, to prevent redundant tasks and improve professional output.

Inferred product pattern

Browser-based CRM wrapper for WhatsApp Web focusing on team collaboration and efficiency tools.

Review-backed pain points

Users reported challenges with persistent configuration settings failing after page reloads and noted a lack of responsive support channels.

Observed feature gaps

Reviewers identified a need for more granular time-based automated messaging and cross-platform (mobile) functionality.

Tags
WhatsApp CRMCustomer SupportAutomationWorkflow EfficiencyProductivity
Target users

- Customer service teams

- Small business owners

- Sales professionals

- WhatsApp Web power users

Primary use cases

- Managing multi-agent communication on a single WhatsApp number

- Standardizing responses via quick replies

- Organizing chats with labels

- Automating workflows with AI-assisted messaging

Positive themes

- Effective prevention of redundant agent responses

- High utility of the free version

- Seamless integration into daily professional workflows

- Non-intrusive self-promotion

Negative themes

- Difficulties reaching customer support

- Occasional technical instability where configurations reset

- Desire for advanced scheduling features (e.g., time-based auto-replies)

Observed friction

- Performance complaints detected

- Users generally find the free version functional, though there are minor mentions regarding the visibility of internal advertisements for the PRO plan.

Evidence boundary: Analysis based on 361 reviews and public store listing data indicating a generally high-satisfaction user base with minor technical friction. Review sample size is limited to user-contributed content; technical performance reports may vary based on browser version.
Complaint summaries
Review-backed complaint signals grouped by operational area.

Support

There are isolated reports of difficulty in establishing contact with the developer's support team.

Reliability

Some users have reported issues where custom configurations do not save consistently across browser page refreshes.

Privacy

No privacy complaints observed in review samples.

Access & pricing

- Free entry with paid features

- No account requirement observed

- Limited free usage observed

Store listing facts

Listing assets

- Screenshots: 1

- Videos: 0

- Languages: 3

Trust signals

- Privacy policy

- Developer contact

- Official website

Store metadata

- Version: 0.9.44

- Size: 406KiB

- Last updated:

Listing SEO keywords

Search intent keywords
Keyword signals for evaluating how users may discover, compare, or search for this extension category.

Core discovery

WhatsApp Web toolsWhatsApp CRM for teamsWhatsApp automation extensionWhatsApp quick replies

Comparison

Zapme vs other WhatsApp toolsalternative to WhatsApp Business API

Problem

WhatsApp chat organizationmultiple agents one WhatsApp numberWhatsApp customer support automation

Alternative

WhatsApp CRM pluginsWhatsApp Web automation

Similar extensions

Jump to related discovery paths:

More in communicationMore from this developer

Screenshots

Nome do Atendente para WhatsApp Web — Zapme screenshot

Links

Website: zapme.app

Privacy policy: https://zapme.app/extra/termos/index.html

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