Followers Exporter Chrome Extension Analysis

Listing positioning

The product is positioned as a simple, one-click tool for exporting Instagram followers and following lists into CSV or Excel formats. It emphasizes ease of use, comprehensive data capture, and user privacy through local data processing.

Inferred product pattern

A social media scraping utility that relies on a freemium model but faces high technical instability due to platform rate limits and authentication changes.

Review-backed pain points

Users report significant issues with Instagram rate limits (Error 500), the tool getting stuck at 0% or during the login process, and the extension failing to export the most recent followers.

Observed feature gaps

Users expressed frustration over receiving limits on the number of exports even after paying for the Pro version, and a lack of accessible customer support.

Support

Users have reported difficulty finding ways to contact support to resolve issues with paid features.

Reliability

The tool suffers from frequent technical failures, including being stuck in 'searching' states, hitting Instagram rate limits, and failing to complete exports at 100%.

Privacy

No privacy complaints observed in the provided reviews.