ExtSpot
Daktela icon

Daktela Chrome Extension Analysis

Automation & Workflow Efficiency

Chrome extension ID: hjciidmchkegiigdmkfmohldhclppdpi

Daktela is a browser-based companion tool for the Daktela V6 omnichannel communication platform. It enables customer support and sales agents to handle incoming calls, manage work status, dial numbers, and conduct SMS conversations directly from their web browser.

Developer:Daktela
Version:4.1.3
Size:24.25MiB
Last updated:
View developer profile
External:Chrome Web StoreOfficial website

Overview

Installs

901

Rating

★ 5.0

5 reviews

Languages

17 locales

Includes Deutsch, English, español, français...

Market analysis

Review-backed positioning, friction, and market signals for this Chrome extension.

Backed by review samples

Macro category

Automation & Workflow Efficiency

Pricing friction

Low review signal

Complaint intensity

Low review signal

Listing & review signals
Observed signals from store listing text and review samples.

Listing positioning

The Daktela extension positions itself as an essential browser-based interface for agents using the Daktela V6 omnichannel system. It emphasizes workflow mobility by allowing operators to manage calls, states, and SMS communications from any browser tab without leaving their current task.

Inferred product pattern

B2B SaaS proprietary companion extension for centralized communication platforms.

Review-backed pain points

No review-backed pain points available.

Observed feature gaps

No feature gaps identified from available reviews or listing data.

Tags
OmnichannelCall ManagementCRM IntegrationCommunication Tool
Target users

- Customer Support Agents

- Sales Representatives

- Daktela V6 Users

Primary use cases

- Call handling

- Queue management

- SMS communication

- Activity status tracking

Positive themes

- Ease of use

- Effective integration with core Daktela features

Negative themes

- None reported

Observed friction

- No pricing friction reported; appears to be a companion utility for existing Daktela subscribers.

Evidence boundary: Evidence derived from the official store listing and user feedback confirming basic functionality for the Daktela V6 system. Review volume is very low, limiting the ability to assess long-term stability or common edge-case issues.
Complaint summaries
Review-backed complaint signals grouped by operational area.

Support

No support or account complaints reported.

Reliability

No reliability or performance complaints reported.

Privacy

No privacy or security complaints reported.

Access & pricing

- Enterprise pricing observed

- Account required for core usage

- Free plan or free usage claimed

Store listing facts

Listing assets

- Screenshots: 2

- Videos: 0

- Languages: 17

Trust signals

- Privacy policy

- Developer contact

- Official website

Store metadata

- Version: 4.1.3

- Size: 24.25MiB

- Last updated:

Listing SEO keywords

Search intent keywords
Keyword signals for evaluating how users may discover, compare, or search for this extension category.

Core discovery

Daktela browser extensionDaktela V6omnichannel agent toolbrowser call control

Comparison

Daktela alternativescall center browser plugin

Problem

manage calls in browseragent workflow efficiency

Alternative

CRM telephony integration

Similar extensions

Jump to related discovery paths:

More in communicationMore from this developer

Screenshots

Daktela screenshot
Daktela screenshot

Links

Website: daktela.com

Privacy policy: https://daktela.com/global/legal-doc

Recommended Chrome extensions

Related listings from the same category, trending peers, and the same publisher portfolio.

Browse communication
Zight Screen Recorder, Screenshot App icon

Zight Screen Recorder, Screenshot App

Zight

The best screen recorder for Chrome. Capture your screen, webcam, and instantly share videos and screenshots in seconds.

Installs

80K+

Rating

★ 4.5

Voila – AI Assistant, Copilot and AI Writer icon

Voila – AI Assistant, Copilot and AI Writer

Initial condition

Seamless personal AI assistant powered by GPT-5 to help you create, write, summarize, brainstorm, and research on any website.

Installs

80K+

Rating

★ 4.7

Multi Email Forward by cloudHQ icon

Multi Email Forward by cloudHQ

cloudHQ

Forward multiple Gmail™ emails with one click. Transfer or migrate your Gmail™ emails.

Installs

80K+

Rating

★ 4.1

FlowCrypt: Encrypt Gmail with PGP icon

FlowCrypt: Encrypt Gmail with PGP

flowcrypt-release

Simple end-to-end encryption to secure email and attachments on Google.

Installs

70K+

Rating

★ 4.7

Grammar Checker and AI tool - Correcto icon

Grammar Checker and AI tool - Correcto

product-development-correcto

Improve your writing with the AI-powered online grammar and spelling checker in Spanish and our paraphrasing tool.

Installs

70K+

Rating

★ 4.6

Share link via email icon

Share link via email

Cobote

Adds a button and context menu item to send the page URL or a link URL via email

Installs

70K+

Rating

★ 3.9

MerciApp - AI Writing Assistant icon

MerciApp - AI Writing Assistant

MerciApp

Write better, faster, wherever you work.

Installs

60K+

Rating

★ 4.5

Mail Merge for Gmail - Mailmeteor icon

Mail Merge for Gmail - Mailmeteor

Mailmeteor

Free mail merge & mass email tool for Gmail, with email tracking and auto follow-ups

Installs

60K+

Rating

★ 4.8

Cursorful - Screen Recorder with Auto Zoom icon

Cursorful - Screen Recorder with Auto Zoom

Cursorful

Cursorful creates beautiful screen recordings with automatic zooms and pans that keep the viewer engaged.

Installs

60K+

Rating

★ 4.9

Auto BCC for Gmail™ by cloudHQ icon

Auto BCC for Gmail™ by cloudHQ

cloudHQ

Setup automatic blind copies to your CRM or any other email address

Installs

60K+

Rating

★ 4.2