ESUIT Chrome Extension Analysis

Listing positioning

The listing positions this extension as an effortless tool for extracting Instagram comments, including nested replies, and exporting them to Google Sheets or CSV/JSON. It emphasizes user-friendliness and efficiency for data handling, targeting social media managers and campaign organizers.

Inferred product pattern

Social media data scraping utility.

Review-backed pain points

One user reported that the extension did not work, provided results without comments, and failed to export to Excel or other applications, calling it a "fake, deceit, scammers" product. Another user found the export to Excel to be poorly formatted for nested comments and noted a limitation of only 5 nested comment exports.

Observed feature gaps

One user inquired about plans to include the post's caption in the export, suggesting it as a potential missing feature.

Support

The listing provides links to report bugs and get in touch via Facebook, and a privacy policy. No direct complaints about support were found in the provided reviews.

Reliability

One user reported the extension not working and failing to export comments, indicating a significant reliability issue for that user. Another user mentioned a limitation on the number of nested comments that can be exported.

Privacy

The privacy policy states that if users log in with Google Gmail, their email will be stored to distinguish between subscribed and non-subscribed users. No other privacy concerns were noted.