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MiPBX CC-AGENT 2023 icon

MiPBX CC-AGENT 2023 Chrome Extension Analysis

Automation & Workflow Efficiency

Chrome extension ID: kflbkpckbdocgpbacdcilkicpaancojk

A Chrome extension designed for call center agents to manage their system status and activity. It provides functionality for session management, queue control, and automated customer information popups.

Developer:MITEK
Version:1.0.4
Size:1.18MiB
Last updated:
View developer profile
External:Chrome Web StoreOfficial website

Overview

Installs

61

Rating

★ —

0 reviews

Languages

1 locales

Includes English

Market analysis

Review-backed positioning, friction, and market signals for this Chrome extension.

No review samples found

Macro category

Automation & Workflow Efficiency

Pricing friction

Low review signal

Complaint intensity

Low review signal

Listing & review signals
Observed signals from store listing text and review samples.

Listing positioning

The product is positioned as a specialized utility for agents using the MiPBX CallCenter System. It focuses on streamlining operational tasks and improving access to customer data.

Inferred product pattern

Enterprise companion extension for a proprietary PBX system.

Review-backed pain points

Review-backed data is not available.

Observed feature gaps

Review-backed data is not available.

Tags
Call Center UtilityAgent ProductivityCRM IntegrationMiPBX Support
Target users

- Call Center Agents

- Customer Support Representatives

- MiPBX System Users

Primary use cases

- Managing agent login and logout

- Pausing queues and managing AUX/ACW states

- Retrieving customer information via popups

Positive themes

No positive theme data.

Negative themes

No negative theme data.

Observed friction

- Review-backed data is not available.

Evidence boundary: Extraction based on the public Chrome Web Store listing provided. No user reviews were available to validate claims or identify pain points.
Complaint summaries
Review-backed complaint signals grouped by operational area.

Support

Review-backed data is not available.

Reliability

Review-backed data is not available.

Privacy

Review-backed data is not available.

Access & pricing

- No clear monetization signal

- Account required for core usage

- No clear pricing signal

Store listing facts

Listing assets

- Screenshots: 1

- Videos: 0

- Languages: 1

Trust signals

- Privacy policy

- Developer contact

- Official website

Store metadata

- Version: 1.0.4

- Size: 1.18MiB

- Last updated:

Listing SEO keywords

Search intent keywords
Keyword signals for evaluating how users may discover, compare, or search for this extension category.

Core discovery

MiPBX CC-AGENTCall Center ExtensionAgent Status ToolCustomer Info Popup

Comparison

MiPBX vs Call Center software

Problem

call center agent efficiencyPBX queue management

Alternative

MiPBX alternativescall center agent utilities

Similar extensions

Jump to related discovery paths:

More in workflowMore from this developer

Screenshots

MiPBX CC-AGENT 2023 screenshot

Links

Website: mitek.vn

Privacy policy: https://mitek.vn/chinh-sach-bao-mat-va-hoan-tien/

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