ExtSpot
ITSVoIP CRMlink icon

ITSVoIP CRMlink Chrome Extension Analysis

Automation & Workflow Efficiency

Chrome extension ID: ngpcllmohnodhkpgbikhfofocfkldpkl

This extension enables 'screen pops' by searching internal databases for customer information when a call is initiated. It also enhances browser utility by converting phone numbers found on webpages into clickable links for integrated VoIP dialing.

Developer:Developer
Version:0.17.11
Size:237KiB
Last updated:
View developer profile
External:Chrome Web Store

Overview

Installs

174

Rating

★ —

0 reviews

Languages

4 locales

Includes English, 中文（中国）, 中文（台灣）, 日本語

Market analysis

Review-backed positioning, friction, and market signals for this Chrome extension.

No review samples found

Macro category

Automation & Workflow Efficiency

Pricing friction

Low review signal

Complaint intensity

Low review signal

Listing & review signals
Observed signals from store listing text and review samples.

Listing positioning

ITSVoIP CRMlink positions itself as a specialized connectivity tool designed to bridge VoIP services with back-office CRM platforms. It emphasizes improved workflow efficiency through automated screen pops and browser-based telephony integration.

Inferred product pattern

Enterprise-focused CTI (Computer Telephony Integration) bridge.

Review-backed pain points

Review-backed data is not available.

Observed feature gaps

No feature gaps identified from external reviews; listing lacks detail on specific API authentication methods or supported CRM versions beyond general examples.

Tags
CRM IntegrationVoIPClick To DialSalesforceZendesk
Target users

- Customer Support Representatives

- Sales Teams

- CRM Users

Primary use cases

- Click-to-dial from browser

- Automated customer data lookup

- CRM telephony integration

Positive themes

No positive theme data.

Negative themes

No negative theme data.

Observed friction

- No pricing information provided in the store listing.

Evidence boundary: Analysis based exclusively on the provided store listing description and metadata, as no user reviews were available for the specified extension ID. The absence of user reviews limits the ability to verify real-world performance, stability, or the existence of a functional free tier.
Complaint summaries
Review-backed complaint signals grouped by operational area.

Support

Review-backed data is not available.

Reliability

Review-backed data is not available.

Privacy

Review-backed data is not available.

Access & pricing

- No clear monetization signal

- No clear access signal

- No clear pricing signal

Store listing facts

Listing assets

- Screenshots: 1

- Videos: 0

- Languages: 4

Trust signals

- Privacy policy

- Developer contact

- Support link

Store metadata

- Version: 0.17.11

- Size: 237KiB

- Last updated:

Listing SEO keywords

Search intent keywords
Keyword signals for evaluating how users may discover, compare, or search for this extension category.

Core discovery

CRM phone integrationclick to dial extensionVoIP screen pop

Comparison

Salesforce telephony integrationZendesk click to dial

Problem

manual dialingcustomer data lookup time

Alternative

browser telephony connectorCRM sync tool

Similar extensions

Jump to related discovery paths:

More in workflowMore from this developer

Screenshots

ITSVoIP CRMlink screenshot

Links

Privacy policy: https://www.loupdb.com/privacy-policy

Support links: https://www.itsvoip.com/support

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