ExtSpot
PCS Screenpop for StratusLive icon

PCS Screenpop for StratusLive Chrome Extension Analysis

Automation & Workflow Efficiency

Chrome extension ID: pbmfapeeggpkdoigidgmfnmnpnbipmke

PCS Screenpop for StratusLive is a workflow integration tool designed to automate the lookup process for phone numbers within the StratusLive platform. It requires a proprietary API from Palitto Consulting Services to function, serving as an interface between telephony hardware and the CRM software.

Developer:Palitto Consulting Services
Version:1.1
Size:59.72KiB
Last updated:
View developer profile
External:Chrome Web Store

Overview

Installs

29

Rating

★ —

0 reviews

Languages

1 locales

Includes English (United States)

Market analysis

Review-backed positioning, friction, and market signals for this Chrome extension.

No review samples found

Macro category

Automation & Workflow Efficiency

Pricing friction

Moderate review signal

Complaint intensity

Low review signal

Listing & review signals
Observed signals from store listing text and review samples.

Listing positioning

This extension is positioned as a specialized workflow utility that bridges phone systems with the StratusLive CRM. It facilitates immediate data access by triggering a search for caller information upon receiving a phone call.

Inferred product pattern

Enterprise B2B integration utility

Review-backed pain points

Review-backed data is not available.

Observed feature gaps

The extension relies entirely on an external, paid API from a specific vendor to function, which limits its utility to customers of that specific service.

Tags
CRM IntegrationCall AutomationWorkflow ProductivityStratusLiveCTI
Target users

- Customer Support Representatives

- Sales Teams using StratusLive

Primary use cases

- Automated caller lookup

- CRM workflow optimization

Positive themes

No positive theme data.

Negative themes

No negative theme data.

Observed friction

- Payment required for meaningful usage

- The listing explicitly states that a phone-system-specific API must be licensed separately from Palitto Consulting Services.

Evidence boundary: Extracted from the Chrome Web Store listing long description detailing functionality and prerequisite licensing. Data is derived solely from the developer's provided description; no external user feedback is available.
Complaint summaries
Review-backed complaint signals grouped by operational area.

Support

Review-backed data is not available.

Reliability

Review-backed data is not available.

Privacy

Review-backed data is not available.

Access & pricing

- Enterprise pricing observed

- Account required for core usage

- Paid-only usage observed

Store listing facts

Listing assets

- Screenshots: 4

- Videos: 0

- Languages: 1

Trust signals

- Developer contact

Store metadata

- Version: 1.1

- Size: 59.72KiB

- Last updated:

Listing SEO keywords

Search intent keywords
Keyword signals for evaluating how users may discover, compare, or search for this extension category.

Core discovery

StratusLive integrationCRM screenpopCTI for StratusLive

Comparison

CRM phone integrationautomated caller lookup

Problem

manual customer lookupinefficient CRM workflow

Alternative

CTI browser extensionworkflow automation tools

Similar extensions

Jump to related discovery paths:

More in workflowMore from this developer

Screenshots

PCS Screenpop for StratusLive screenshot
PCS Screenpop for StratusLive screenshot
PCS Screenpop for StratusLive screenshot
PCS Screenpop for StratusLive screenshot

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