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ICBCAssistChromeExtension icon

ICBCAssistChromeExtension Chrome Extension Analysis

Automation & Workflow Efficiency

Chrome extension ID: ebfkjhegjojpombijlnbkmjoabfgohkb

This is a browser-side helper tool developed by ICBC to assist users in interacting with their legacy online banking infrastructure. It is designed to verify the presence of banking software and bridge technical requirements for browser-based transactions.

Developer:icbcmobilebanking
Version:1.0.5.1
Size:30.89KiB
Last updated:
View developer profile
External:Chrome Web Store

Overview

Installs

10K+

Rating

★ 2.1

84 reviews

Languages

1 locales

Includes English (United States)

Market analysis

Review-backed positioning, friction, and market signals for this Chrome extension.

Backed by review samples

Macro category

Automation & Workflow Efficiency

Pricing friction

Low review signal

Complaint intensity

High review signal

Listing & review signals
Observed signals from store listing text and review samples.

Listing positioning

The extension is positioned as a bridge between the Google Chrome browser and the ICBC Internet Banking Assistant application. It aims to facilitate the detection and installation of required banking components to enable full online banking functionality.

Inferred product pattern

Legacy enterprise browser bridge/helper tool.

Review-backed pain points

Users report that the extension fails to bypass banking security prompts, preventing password entry and payment completion, effectively rendering the service useless.

Observed feature gaps

The extension fails to support modern browser versions and exhibits persistent bugs where users are repeatedly prompted to install components they already possess.

Tags
Banking UtilityBrowser BridgeICBCLegacy Support
Target users

- ICBC Online Banking Customers

Primary use cases

- Enabling ICBC online banking within Chrome

- Detecting banking application installations

Positive themes

- None identified

Negative themes

- Frequent application crashes

- Failure to detect installed banking components

- Incompatibility with modern Chrome versions

- Inability to process passwords or payments

Observed friction

- Performance complaints detected

- No pricing friction; the tool is a free utility provided by the bank.

Evidence boundary: Evidence is derived from a high volume of negative user reviews spanning several years, consistently highlighting critical performance failures and browser incompatibility. Reviews are dated, with many originating several years ago, reflecting a potential lack of current maintenance or updates.
Complaint summaries
Review-backed complaint signals grouped by operational area.

Support

Extensive complaints regarding broken core functionality, inability to log in, and general failure to meet basic browser compatibility standards.

Reliability

Users report frequent crashes and persistent failure to detect banking controls, making it unreliable for daily financial tasks.

Privacy

No specific privacy or security complaints found in the available sample.

Access & pricing

- Free usage observed

- No account requirement observed

- Free plan or free usage claimed

Store listing facts

Listing assets

- Screenshots: 3

- Videos: 0

- Languages: 1

Trust signals

- Privacy policy

- Developer contact

Store metadata

- Version: 1.0.5.1

- Size: 30.89KiB

- Last updated:

Listing SEO keywords

Search intent keywords
Keyword signals for evaluating how users may discover, compare, or search for this extension category.

Core discovery

ICBC online banking ChromeICBC browser extensionICBC banking assistant

Comparison

ICBC banking login fixalternative to ICBC assistant

Problem

ICBC extension not workingICBC password input issueICBC Chrome plugin crash

Alternative

IE banking modebanking browser settings

Similar extensions

Jump to related discovery paths:

More in workflowMore from this developer

Screenshots

ICBCAssistChromeExtension screenshot
ICBCAssistChromeExtension screenshot
ICBCAssistChromeExtension screenshot

Links

Privacy policy: http://www.icbc.com.cn/ICBC/html/download/wyfwxy/ONLINE_PRIVACY_NOTICE_AND_POLICY.htm

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