ExtSpot
Nextiva Chrome Extension icon

Nextiva Chrome Extension Chrome Extension Analysis

Automation & Workflow Efficiency

Chrome extension ID: gofjlkbplhpebfjofdkpongppemelpoi

A browser extension designed for Nextiva Contact Center users to manage business calls and contacts within Chrome. It enables users to place calls via click-to-dial and manage their phone status without leaving their current webpage.

Developer:Nextiva
Version:1.1.11.2
Size:2.34MiB
Last updated:
View developer profile
External:Chrome Web Store

Overview

Installs

226

Rating

★ 2.7

3 reviews

Languages

1 locales

Includes English

Market analysis

Review-backed positioning, friction, and market signals for this Chrome extension.

Backed by review samples

Macro category

Automation & Workflow Efficiency

Pricing friction

Low review signal

Complaint intensity

Moderate review signal

Listing & review signals
Observed signals from store listing text and review samples.

Listing positioning

The product is positioned as a productivity bridge that integrates the Nextiva business phone system directly into the Chrome browser. It emphasizes efficiency by eliminating app-switching through features like Click-to-Dial and a web-based dialer.

Inferred product pattern

B2B SaaS companion extension for telephony integration.

Review-backed pain points

Users report the extension is 'grayed out' in the extensions tab and unresponsive, leading to questions about whether the product is ready for release.

Observed feature gaps

Basic accessibility and launch functionality appear to be broken for some users according to reviews.

Tags
Business PhoneClick-to-DialContact CenterCRM IntegrationCommunication
Target users

- Nextiva Contact Center customers

- Customer support representatives

- Business communication managers

Primary use cases

- Making outbound calls via Click-to-Dial from webpages

- Managing call status and history within the browser

- Integrating telephony with business apps and CRMs

Positive themes

No positive theme data.

Negative themes

- Technical instability

- Unresponsive interface

Observed friction

- Performance complaints detected

- No pricing friction mentioned in available reviews.

Evidence boundary: Based on store listing descriptions and two low-rating user reviews. Extremely limited review sample size (2 reviews) prevents a comprehensive sentiment analysis.
Complaint summaries
Review-backed complaint signals grouped by operational area.

Support

No direct support interaction mentioned, but users expressed frustration over perceived bugs.

Reliability

Users report the extension is bugged and cannot be clicked or opened from the extensions menu.

Privacy

No privacy complaints observed.

Access & pricing

- Subscription model observed

- Account required for core usage

- No clear pricing signal

Store listing facts

Listing assets

- Screenshots: 5

- Videos: 0

- Languages: 1

Trust signals

- Privacy policy

- Developer contact

Store metadata

- Version: 1.1.11.2

- Size: 2.34MiB

- Last updated:

Listing SEO keywords

Search intent keywords
Keyword signals for evaluating how users may discover, compare, or search for this extension category.

Core discovery

Nextiva Chrome extensionNextiva web dialerNextiva click to dial

Comparison

Nextiva vs RingCentral chrome extensionNextiva browser integration vs desktop app

Problem

Nextiva extension grayed outNextiva extension not workingNextiva extension bugged

Alternative

Nextiva alternativesbest business phone chrome extensions

Similar extensions

Jump to related discovery paths:

More in communicationMore from this developer

Screenshots

Nextiva Chrome Extension screenshot
Nextiva Chrome Extension screenshot
Nextiva Chrome Extension screenshot
Nextiva Chrome Extension screenshot
Nextiva Chrome Extension screenshot

Links

Privacy policy: https://www.nextiva.com/privacy-policy.html

Recommended Chrome extensions

Related listings from the same category, trending peers, and the same publisher portfolio.

Browse communication
Reminders for Google Calendar™ icon

Reminders for Google Calendar™

SMS Reminder for Google Calendar™

Send reminders by SMS/Text from your Google Calendar™. Use it for your customers or your own appointments.

Installs

50K+

Rating

★ 3.6

Fax.Plus - HIPAA Fax Online icon

Fax.Plus - HIPAA Fax Online

Alohi SA

Secure HIPAA fax service to send fax online and receive online fax on local, toll-free, and International fax numbers.

Installs

50K+

Rating

★ 3.6

Private Grammar Checker - Harper icon

Private Grammar Checker - Harper

Elijah Potter

The private grammar checker for 21st Century English

Installs

40K+

Rating

★ 4.2

Kommodo Screen Recorder & SOP icon

Kommodo Screen Recorder & SOP

kgrauer

Record screen and get a magical SOP with an AI Summary

Installs

40K+

Rating

★ 4.7

HTML Editor for Gmail by cloudHQ icon

HTML Editor for Gmail by cloudHQ

cloudHQ

HTML Editor for Gmail™ - code HTML email directly from Gmail

Installs

40K+

Rating

★ 4.0

Noise Cancelling App icon

Noise Cancelling App

AI Webcam Effects

AI mic noise cancellation for calls, streams, and recording. Share with friends to enjoy clear sound in every conversation!

Installs

40K+

Rating

★ 4.7

SendSafely Encryption for Chrome and Gmail icon

SendSafely Encryption for Chrome and Gmail

SendSafely.com

Chrome extension that provides end-to-end encryption for Gmail. Encrypt private emails and securely share files up to 10GB.

Installs

40K+

Rating

★ 4.9

InTouchApp Phone Contacts & Data Saver icon

InTouchApp Phone Contacts & Data Saver

Volare Tech. Pvt. Ltd.

Save unknown numbers & other data from WhatsApp, LinkedIn, Gmail to your phone instantly. Make phone call from web + much more!

Installs

40K+

Rating

★ 4.0

VisualSP icon

VisualSP

visualsp-app-administrators

VisualSP is the enterprise help assistant that delivers answers and guidance for any web site when and where customers need them.

Installs

40K+

Rating

★ 4.6

Insert and Send HTML with Gmail icon

Insert and Send HTML with Gmail

Designmodo

Easily insert custom HTML into your Gmail emails with this handy extension. Create and preview your custom emails directly in Gmail.

Installs

40K+

Rating

★ 3.7