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Novofon 2.0 icon

Novofon 2.0 Chrome Extension Analysis

Automation & Workflow Efficiency

Chrome extension ID: igpgefcfkgdgcipafcnokccgijpgelmg

Novofon 2.0 is a Chrome extension that provides 'Click to Call' functionality, allowing users to make phone calls directly from their browser. It integrates with a larger ecosystem of cloud telephony services including virtual numbers and CRM systems.

Developer:novofon
Version:1.0
Size:13.16MiB
Last updated:
View developer profile
External:Chrome Web Store

Overview

Installs

1K+

Rating

★ 2.5

10 reviews

Languages

1 locales

Includes русский

Market analysis

Review-backed positioning, friction, and market signals for this Chrome extension.

Backed by review samples

Macro category

Automation & Workflow Efficiency

Pricing friction

Moderate review signal

Complaint intensity

High review signal

Listing & review signals
Observed signals from store listing text and review samples.

Listing positioning

The product is positioned as a leading Russian cloud telecommunications tool that enables browser-based calling via WebRTC. It emphasizes efficiency by automatically detecting phone numbers on websites to allow immediate dialing.

Inferred product pattern

Browser-based VoIP client integrated with a back-end cloud telephony platform.

Review-backed pain points

Users report that the extension often fails to open or connect calls, with some experiencing a total lack of audio/voice transmission.

Observed feature gaps

The transition to version 2.0 appears to have introduced critical stability bugs that broke core connectivity for many users.

Tags
Click to CallVoIPCloud PBXWebRTCBusiness Communication
Target users

- Russian business professionals

- Sales representatives

- Customer support teams

- Cloud PBX users

Primary use cases

- Making outbound calls from web pages

- Reducing dialing friction in browser workflows

- Using cloud telephony without dedicated hardware

Positive themes

- Cost-effectiveness relative to competitors

- Stability for a minority of users

Negative themes

- Complete functional failure after updates

- Audio and connectivity issues

- Unresponsive technical support

- Regret over the 2.0 version update

Observed friction

- Payment required for meaningful usage

- Performance complaints detected

- Pricing is viewed positively by some users who claim it is significantly cheaper than competitors.

Evidence boundary: Analysis based on the official store listing and a sample of 9 user reviews. Small review sample size; primary listing content provided in Russian.
Complaint summaries
Review-backed complaint signals grouped by operational area.

Support

Users have explicitly stated that technical support is unresponsive to both calls and messages.

Reliability

Severe reliability issues following a platform update, described as a 'raw product' that does not work at all for several users.

Privacy

No privacy or security complaints observed in the provided samples.

Access & pricing

- Subscription model observed

- Account required for core usage

- No clear pricing signal

Store listing facts

Listing assets

- Screenshots: 2

- Videos: 0

- Languages: 1

Trust signals

- Privacy policy

- Developer contact

- Support link

Store metadata

- Version: 1.0

- Size: 13.16MiB

- Last updated:

Listing SEO keywords

Search intent keywords
Keyword signals for evaluating how users may discover, compare, or search for this extension category.

Core discovery

Click to Call Chrome extensionWebRTC browser callingNovofon plugin

Comparison

Novofon vs competitorsaffordable cloud PBX Russia

Problem

cannot make calls from browserbrowser dialer not working

Alternative

Novofon alternativesclick to call extension

Similar extensions

Jump to related discovery paths:

More in communicationMore from this developer

Screenshots

Novofon 2.0 screenshot
Novofon 2.0 screenshot

Links

Privacy policy: https://novofon.com/legal/privacy-policy/

Support links: https://novofon.com/support/

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