ExtSpot
Wildix Collaboration icon

Wildix Collaboration Chrome Extension Analysis

Automation & Workflow Efficiency

Chrome extension ID: lobgohpoobpijgfegnlhdnppegdbomkn

A browser extension that serves as a gateway to the Wildix Collaboration system. It enables users to manage presence, make voice and video calls, chat, and access shared phonebooks without leaving their active tabs.

Developer:Wildix
Version:2.0.3
Size:52.44KiB
Last updated:
View developer profile
External:Chrome Web StoreOfficial website

Overview

Installs

100K+

Rating

★ 4.5

21 reviews

Languages

1 locales

Includes English

Market analysis

Review-backed positioning, friction, and market signals for this Chrome extension.

Backed by review samples

Macro category

Automation & Workflow Efficiency

Pricing friction

Moderate review signal

Complaint intensity

Moderate review signal

Listing & review signals
Observed signals from store listing text and review samples.

Listing positioning

The product is positioned as a productivity shortcut for existing Wildix PBX users. It emphasizes providing quick, secure access to the Wildix Collaboration web-based communication suite directly from the browser.

Inferred product pattern

Corporate UC (Unified Communications) Companion Extension.

Review-backed pain points

Users have reported that the extension fails to initiate calls on Ubuntu and Mint due to deprecated WebRTC SDP semantics and does not function correctly on Apple M1 Macs.

Observed feature gaps

Lack of compatibility updates for ARM-based Mac hardware and modern browser WebRTC standards.

Tags
UCaaSPBX IntegrationBusiness CommunicationCollaboration Tool
Target users

- Wildix PBX users

- Enterprise communication teams

- Remote corporate employees

Primary use cases

- Quickly accessing the communication dashboard

- Initiating voice or video calls from Chrome

- Monitoring colleague presence and geolocation

Positive themes

- Increased productivity for users with many open tabs

- Cost-effective alternative compared to Cisco or Avaya

- Essential utility for the Wildix ecosystem

Negative themes

- Technical failure on specific Linux distributions

- Hardware incompatibility with Apple M1 chips

Observed friction

- Payment required for meaningful usage

- Performance complaints detected

- No direct friction reported for the extension itself, as it is a companion to a paid Wildix UC System.

Evidence boundary: Analysis based on the official store listing and a sample of multi-lingual user reviews. The review sample size is small, which may limit the visibility of all possible hardware/software compatibility issues.
Complaint summaries
Review-backed complaint signals grouped by operational area.

Support

One user characterized the lack of M1 Mac support as unprofessional.

Reliability

Severe reliability issues reported on specific Linux OS versions and Apple M1 hardware, rendering the tool unusable for those users.

Privacy

No privacy or security complaints observed in the provided samples.

Access & pricing

- Subscription model observed

- Account required for core usage

- Paid-only usage observed

Store listing facts

Listing assets

- Screenshots: 4

- Videos: 0

- Languages: 1

Trust signals

- Developer contact

- Official website

Store metadata

- Version: 2.0.3

- Size: 52.44KiB

- Last updated:

Listing SEO keywords

Search intent keywords
Keyword signals for evaluating how users may discover, compare, or search for this extension category.

Core discovery

Wildix CollaborationWildix PBX extensionUCaaS Chrome extension

Comparison

Wildix vs CiscoWildix vs Avaya

Problem

Wildix extension not workingWildix Chrome M1 MacWildix Ubuntu Chrome error

Alternative

Wildix alternativesPBX browser extension

Similar extensions

Jump to related discovery paths:

More in workflowMore from this developer

Screenshots

Wildix Collaboration screenshot
Wildix Collaboration screenshot
Wildix Collaboration screenshot
Wildix Collaboration screenshot

Links

Website: wildix.com

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