ExtSpot
SubWallet - Polkadot Wallet icon

SubWallet Chrome Extension Analysis

Crypto & Web3 Utilities

Store listing title: SubWallet - Polkadot Wallet

Chrome extension ID: onhogfjeacnfoofkfgppdlbmlmnplgbn

A Web3 wallet extension and mobile app supporting over 150 networks and 380+ tokens. It provides features for managing seed phrases, cross-chain transfers, NFT management, and in-app staking.

Developer:SubWallet.App
Version:1.3.87
Size:17.36MiB
Last updated:
View developer profile
External:Chrome Web StoreOfficial website

Overview

Installs

200K+

Rating

★ 4.6

159 reviews

Languages

1 locales

Includes English

Market analysis

Review-backed positioning, friction, and market signals for this Chrome extension.

Backed by review samples

Macro category

Crypto & Web3 Utilities

Pricing friction

Low review signal

Complaint intensity

High review signal

Listing & review signals
Observed signals from store listing text and review samples.

Listing positioning

SubWallet positions itself as a comprehensive non-custodial gateway for the Polkadot, Substrate, and Ethereum ecosystems. It emphasizes a focus on improving UX/UI to make multi-chain services accessible and secure.

Inferred product pattern

Non-custodial multi-chain wallet focusing on the Polkadot/Substrate ecosystem with EVM compatibility.

Review-backed pain points

Users have reported critical issues regarding the inability to withdraw tokens, specifically DOT, and experiencing errors where the wallet fails to find the account balance.

Observed feature gaps

Lack of compatibility with other wallet extensions due to port grabbing; technical stability issues regarding withdrawal functions.

Tags
Web3 WalletPolkadotNon-CustodialCross-ChainCrypto Management
Target users

- Polkadot and Kusama ecosystem users

- Multi-chain crypto investors

- Web3 DApp users

- Ethereum wallet users seeking interoperability

Primary use cases

- Managing assets across multiple blockchain networks

- Staking tokens on Polkadot, Kusama, and Aleph Zero

- Performing cross-chain transfers (XCM)

- Connecting to Web3 decentralized applications

Positive themes

- Sleek and intuitive user interface

- Ease of staking and cross-chain transfers

- Active developer updates and project onboarding

- Efficient multi-chain interoperability

Negative themes

- Severe accusations of being a scam

- Technical failures during token withdrawal

- Conflicts with other wallet extensions (port grabbing)

- Reports of balances not being recognized

Observed friction

- Performance complaints detected

- No pricing friction observed for core wallet functionality.

Evidence boundary: Analysis based on Chrome Web Store listing data and a sample of helpful high- and low-rating reviews. Review sample is limited; some low-rating reviews contain characteristics of spam or fraudulent recovery service ads.
Complaint summaries
Review-backed complaint signals grouped by operational area.

Support

Polarized feedback: some users praise active support, while others claim the product is a scam with no path to fund recovery.

Reliability

Reports of critical reliability failures, including inability to withdraw funds and balance display errors.

Privacy

No specific privacy complaints in reviews; listing claims no user-tracking and open-source transparency.

Access & pricing

- Free usage observed

- No account requirement observed

- Free plan or free usage claimed

Store listing facts

Listing assets

- Screenshots: 5

- Videos: 1

- Languages: 1

Trust signals

- Privacy policy

- Developer contact

- Official website

Store metadata

- Version: 1.3.87

- Size: 17.36MiB

- Last updated:

Listing SEO keywords

Search intent keywords
Keyword signals for evaluating how users may discover, compare, or search for this extension category.

Core discovery

Polkadot walletSubstrate walletnon-custodial Web3 walletcross-chain crypto walletDOT staking wallet

Comparison

SubWallet vs Phantombest Polkadot wallet 2024SubWallet vs Polkadot.js

Problem

cannot withdraw DOT tokensSubWallet balance errorWeb3 wallet port conflict

Alternative

Polkadot.js alternativeTalis wallet alternativemulti-chain Web3 extension

Similar extensions

Jump to related discovery paths:

More in toolsMore from this developer

Screenshots

SubWallet - Polkadot Wallet screenshot
SubWallet - Polkadot Wallet screenshot
SubWallet - Polkadot Wallet screenshot
SubWallet - Polkadot Wallet screenshot
SubWallet - Polkadot Wallet screenshot

Links

Website: subwallet.app

Privacy policy: https://docs.subwallet.app/main/privacy-and-security/terms-of-use

Videos: Watch

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