ExtSpot
RingCentral RingCX for HubSpot icon

RingCentral RingCX for HubSpot Chrome Extension Analysis

Automation & Workflow Efficiency

Chrome extension ID: bnjphnhongclfcjiokiffmbhnenjkhea

RingCentral RingCX for HubSpot is a Chrome extension that integrates RingCentral's omnichannel contact center features directly into HubSpot. It allows agents to handle voice calls, live chats, and customer touchpoints while accessing HubSpot CRM data in a unified interface.

Developer:RingCentral
Version:26.3.1.18
Size:7.12MiB
Last updated:
View developer profile
External:Chrome Web Store

Overview

Installs

1K+

Rating

★ —

0 reviews

Languages

1 locales

Includes English (United States)

Market analysis

Review-backed positioning, friction, and market signals for this Chrome extension.

No review samples found

Macro category

Automation & Workflow Efficiency

Pricing friction

Moderate review signal

Complaint intensity

Low review signal

Listing & review signals
Observed signals from store listing text and review samples.

Listing positioning

The store listing positions RingCentral RingCX for HubSpot as a seamless, easy-to-deploy integration that bridges HubSpot CRM with the RingCX contact center. It emphasizes quick browser-based deployment without software installation, allowing teams to be up and running in hours. The messaging focuses on improving agent efficiency and customer journey visibility directly within the HubSpot interface.

Inferred product pattern

Enterprise CRM-embedded communication iframe/sidebar widget.

Review-backed pain points

Review-backed pain points are not available because this extension has no public reviews.

Observed feature gaps

No feature gaps could be identified from user reviews due to the absence of rating or feedback data.

Tags
CRM IntegrationContact CenterOmnichannel CommunicationVoIP Dialer
Target users

- Contact center agents

- Customer support representatives

- Sales and account managers using HubSpot

- IT administrators managing CRM-telephony integrations

Primary use cases

- Handling inbound and outbound voice calls directly inside HubSpot

- Managing live chat and omnichannel customer engagements

- Creating and updating HubSpot CRM tickets during or after customer interactions

Positive themes

No positive theme data.

Negative themes

No negative theme data.

Observed friction

- Payment required for meaningful usage

- No direct pricing complaints are available, though utilizing this integration requires active paid subscriptions to both RingCentral RingCX and HubSpot CRM.

Evidence boundary: The analysis is strictly based on the official Chrome Web Store metadata and the provided long description detailing the integration features and support resources. The extension currently has zero public reviews or ratings, meaning real-world user feedback, performance history, and customer service quality cannot be verified.
Complaint summaries
Review-backed complaint signals grouped by operational area.

Support

No support or account setup complaints have been reported in public reviews.

Reliability

No performance or reliability complaints have been documented in public reviews.

Privacy

No privacy or security concerns have been raised by users in the extension's store listing.

Access & pricing

- Subscription model observed

- Account required for core usage

- Paid-only usage observed

Store listing facts

Listing assets

- Screenshots: 5

- Videos: 0

- Languages: 1

Trust signals

- Privacy policy

- Developer contact

- Support link

Store metadata

- Version: 26.3.1.18

- Size: 7.12MiB

- Last updated:

Listing SEO keywords

Search intent keywords
Keyword signals for evaluating how users may discover, compare, or search for this extension category.

Core discovery

RingCentral RingCX HubSpot integrationHubSpot cloud contact centerRingCentral HubSpot dialer extensionCRM omnichannel integration

Comparison

RingCX vs other HubSpot dialersRingCentral HubSpot vs Salesforce integration

Problem

how to log RingCentral calls in HubSpotsync RingCX contact center with HubSpot CRM

Alternative

HubSpot CTI integration alternativeRingCentral HubSpot alternative

Similar extensions

Jump to related discovery paths:

More in communicationMore from this developer

Screenshots

RingCentral RingCX for HubSpot screenshot
RingCentral RingCX for HubSpot screenshot
RingCentral RingCX for HubSpot screenshot
RingCentral RingCX for HubSpot screenshot
RingCentral RingCX for HubSpot screenshot

Links

Privacy policy: https://www.ringcentral.com/legal/privacy-notice.html

Support links: https://www.ringcentral.com/contact-center/overview.html

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