ExtSpot
Avaya Browser Extension icon

Avaya Browser Extension Chrome Extension Analysis

Automation & Workflow Efficiency

Chrome extension ID: hcfeinlpkegnfnfokjfffcdlpjcfdkic

A browser extension designed for Avaya Unified Communication Client users. It detects, highlights, and allows one-click dialing of phone numbers found on websites, integrating directly with the desktop Avaya Workplace application.

Developer:Avaya
Version:7.31.0.258
Size:428KiB
Last updated:
View developer profile
External:Chrome Web StoreOfficial website

Overview

Installs

1.0M+

Rating

★ 5.0

1 reviews

Languages

19 locales

Includes Deutsch, English, Indonesia, Melayu...

Market analysis

Review-backed positioning, friction, and market signals for this Chrome extension.

No review samples found

Macro category

Automation & Workflow Efficiency

Pricing friction

Low review signal

Complaint intensity

Low review signal

Listing & review signals
Observed signals from store listing text and review samples.

Listing positioning

The product is positioned as a productivity bridge between the web browser and Avaya Workplace for Windows. It emphasizes efficiency by allowing users to initiate calls directly from any web page via click-to-dial functionality.

Inferred product pattern

Enterprise software companion extension for hardware/software ecosystem integration.

Review-backed pain points

Review-backed data is not available.

Observed feature gaps

No review data available to identify specific feature gaps.

Tags
Click To DialEnterprise TelephonyAvaya IntegrationProductivity Tool
Target users

- Enterprise communication users

- Avaya Workplace for Windows users

- Corporate sales and support teams

Primary use cases

- Initiating phone calls from web-based contact information

- Reducing manual dialing time for enterprise users

Positive themes

- review-backed data is not available

Negative themes

- review-backed data is not available

Observed friction

- No pricing friction observed in the listing.

Evidence boundary: Extracted data from the official Chrome Web Store listing. No usable review samples were provided, limiting sentiment and pain point analysis.
Complaint summaries
Review-backed complaint signals grouped by operational area.

Support

No support complaints found in provided review data.

Reliability

No reliability complaints found in provided review data.

Privacy

No privacy complaints found in provided review data.

Access & pricing

- Free usage observed

- Account required for core usage

- Free plan or free usage claimed

Store listing facts

Listing assets

- Screenshots: 3

- Videos: 0

- Languages: 19

Trust signals

- Privacy policy

- Developer contact

- Official website

- Support link

Store metadata

- Version: 7.31.0.258

- Size: 428KiB

- Last updated:

Listing SEO keywords

Search intent keywords
Keyword signals for evaluating how users may discover, compare, or search for this extension category.

Core discovery

Avaya click to dialAvaya browser extensionweb page phone dialer

Comparison

Avaya vs Cisco click to dialbest browser extension for Avaya

Problem

manual dialing from websiteslow call initiation

Alternative

Avaya click to dial alternativebrowser telephony integration

Similar extensions

Jump to related discovery paths:

More in workflowMore from this developer

Screenshots

Avaya Browser Extension screenshot
Avaya Browser Extension screenshot
Avaya Browser Extension screenshot

Links

Website: avaya.com

Privacy policy: https://www.avaya.com/en/privacy/policy/

Support links: https://support.avaya.com

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