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Avaya Calling icon

Avaya Calling Chrome Extension Analysis

Automation & Workflow Efficiency

Chrome extension ID: pjedlefcciiniiimbdjfjeiaakoinjdk

Avaya Calling is a browser extension designed to facilitate Avaya phone calls. It allows users to make calls via the Avaya system without leaving their browser environment.

Developer:Avaya
Version:2.0.24.1
Size:2.61MiB
Last updated:
View developer profile
External:Chrome Web Store

Overview

Installs

899

Rating

★ 3.7

3 reviews

Languages

10 locales

Includes Deutsch, English, español, français...

Market analysis

Review-backed positioning, friction, and market signals for this Chrome extension.

Backed by review samples

Macro category

Automation & Workflow Efficiency

Pricing friction

Low review signal

Complaint intensity

Moderate review signal

Listing & review signals
Observed signals from store listing text and review samples.

Listing positioning

The product is positioned as a utility to enable Avaya phone calls directly through the Chrome browser. It aims to streamline telephony tasks within the user's web-based workflow.

Inferred product pattern

Enterprise-focused browser utility for telephony integration.

Review-backed pain points

Users have reported that the extension fails to function entirely.

Observed feature gaps

Review data is insufficient to identify specific feature gaps.

Tags
Avaya IntegrationVOIP CallingBusiness Communication
Target users

- Avaya enterprise users

- Customer service representatives

- Sales agents

Primary use cases

- Making business calls through a web browser

- Integrating Avaya telephony into browser workflows

Positive themes

- No positive reviews found in the sample

Negative themes

- Product non-functionality

Observed friction

- Performance complaints detected

- No pricing information is available in the provided data.

Evidence boundary: Analysis is based on the official store description and a single low-rating review indicating functional failure. The sample size is extremely limited, with only one review provided for analysis.
Complaint summaries
Review-backed complaint signals grouped by operational area.

Support

No support-related complaints were found in the provided reviews.

Reliability

A review indicates the extension does not work as intended.

Privacy

No privacy complaints were identified.

Access & pricing

- No clear monetization signal

- No clear access signal

- No clear pricing signal

Store listing facts

Listing assets

- Screenshots: 1

- Videos: 0

- Languages: 10

Trust signals

- Privacy policy

- Developer contact

- Support link

Store metadata

- Version: 2.0.24.1

- Size: 2.61MiB

- Last updated:

Listing SEO keywords

Search intent keywords
Keyword signals for evaluating how users may discover, compare, or search for this extension category.

Core discovery

Avaya Calling extensionMake Avaya calls in ChromeAvaya browser calling

Comparison

Avaya telephony tools

Problem

Avaya extension not workingAvaya calling issues

Alternative

VOIP browser extensionSoftphone Chrome extension

Similar extensions

Jump to related discovery paths:

More in workflowMore from this developer

Screenshots

Avaya Calling screenshot

Links

Privacy policy: https://www.avaya.com/en/privacy/policy/

Support links: https://support.avaya.com

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